Nevada Joint Union High School District

Nevada Joint Union High School District

Remote Assistance

There are some problems which can easily be resolved by our help desk technician if you can provide them with remote access to your computer! To give one of our technicians access to your system, please follow the instructions below.
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1.  Please click here to go to Join.me  (This page may require you to bypass the content filter using your Schools domain account.)
 
2.  Please click "Share" to share your screen with others.
 
 
 
3. For First time users, you will be prompted to RUN an installation program.
 
4. You will see a control panel appear at the top of your screen. Please give your technician the 9-digit number that appears in the box. (The code is different each time you make a connection - no two codes will ever be the same - it is unique to each remote session.)
 
 
And that's it! Your technician may ask you to give them remote control of your computer. If they do, just click on the icon that looks like a mouse.
 
 
 
Exiting for the first time? You might be asked if you want to save a shortcut on your desktop for easier access next time. If you wish to do so, just check the box "Keep join.me on my desktop" and click "exit".
 
 
PLEASE NOTE: This tool is used by our technicians in an effort to assist end users and cannot be used without the end user's involvement and permission.

Photographs by David Arnold and students from the Advanced Photography Program at Nevada Union High School

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